International Freight Guidelines

We're happy to assist with international shipping orders! Please review the information below to ensure a smooth process for your shipment.

General Terms for All International Orders:

  • Minimum Order Requirement: $1,000, unless approved otherwise.
  • Documentation and Admin Fee: To be determine at the time of order processing.
  • Shipping Mode: Specify your preferred shipping mode at the time of order (Air, Ground, Ocean).
  • Restricted Items: Some items may not be eligible for international shipping. We'll confirm any restrictions when your order is set up.
  • Customs Clearance: If you need us to handle customs clearance, we're happy to assist for a standard fee up to $250. Otherwise, we'll confirm who will manage this on your behalf.

Shipping Options by Region

International (Excluding Canada)

Ex Works (EXW): You will be responsible for all shipping arrangements and costs from our warehouse to your location.

Free on Board (FOB): We'll arrange shipping from our dock to your country's port of entry. From there, you'll be responsible for customs clearance, duties, taxes, and any inland freight. We'll pass all charges through to you.

Canada

Ex Works (EXW): You manage shipping from our warehouse to your destination.

Delivered Duties Paid (DDP): We'll handle everything-from shipping to customs clearance, duties, and delivery to your door. All charges will be passed through to you.


We're here to help with any questions!

Feel free to reach out to our team for more details on international shipping options by emailing [email protected] or calling 800-400-9473 between 7:00am - 5:00pm (CST) Mon-Fri.